Hello dear friends!
We are forced to inform you that since September only one craftsman in Amadiz Studio creates all the wigs, this is my wife Kate Ramensky. Only in this way will we be able to ensure the proper level of design, coloring and quality of our products.
For many years Kate has been creating amazing wigs for your dolls and making dozens of wigs per month, since we have so many orders from all over the world. And we are very grateful to our customers, but that they choose our service.
Kate tries very hard to create a perfect wig for each customer, but unfortunately, she can not make wigs too fast, it's quite a complicated process and we want each of our customers to get a nice and quality wig. Therefore, the processing time for all wigs ordered after August 1 increase to 3-4 months. The shipping is also not part of the processing time.
Before the shipping we will send photos of all ready orders to customers who made an order on the site or in our Etsy-shop. Once you receive the photo, you can always make corrections in your wig, and it will be fixed free of charge and in a very short time, just tell us about it. We always go to meet our customers and are always ready to help. It is important for us that every our client is satisfied with our cooperation. We are fully responsible for the quality of our products, please feel free to contact us.
We sincerely apologize for the current situation. All issued orders will be made, but with an extended waiting period. Thank you for your understanding and patience!
Sincerely yours, Georgy